FAQ’s

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Is it possible to receive my files whenever I want?

It is possible to request files after hours, on weekends, or even holidays. Your files are available 24 hours a day, seven days a week. Generally we can have your files located within minutes of receiving your request.

Does it make sense for my employees to pick up my files to avoid a delivery charge?

Sometimes, however it is possible to retrieve files from our office yourself. Typically the delivery charge would be less than the time spent for travel of your employees to our warehouse and back to your office.

We have a complicated system and probable have different software in our filing system. Is it possible for us to be able to easily access our files from your system?

Yes, we can use your software hand in hand with our system to make it as easy as possible to fulfill your request.

Can we trust ARM to handle our confidential files?

Yes, ARM’s main goal is to provide the best services in file management, file confidentiality, and document disposal in a secure warehouse with 24 hour surveillance.The fact of the matter is that for over 20 years handling sensitive records, files, and boxes is exactly what we have done as Montgomery’s office mover moving hospitals, law firms, corporate headquarters, banks and data centers.

How long does it take to receive my files?

There are three different types of deliveries that we offer.
1. Standard Delivery – is typically 5 hours from the time of request.
2. Rush Delivery – when files are retrieved and delivered within three hours of the request.
3. Emergency Delivery – When files are needed ASAP and can be delivered in as little as one hour.

Where are my files stored?

They are stored in our secure and protected records center which is located at 1200 Newell Parkway Montgomery Al 36110

Do I have to use ARM boxes?

No feel free to use your own boxes to store in our warehouse. However, if your company needs ARM boxes feel free to contact us and we will deliver them to you.

If I have a lot of request in one day will ARM be able to fulfill them for me?

Yes, we have a dedicated team that will fulfill every request according to your needs.

Do I have to personally deliver my boxes to your warehouse?

No, we are able to come to your office or storage unit and personally pick up your boxes.

If we move our files offsite won’t we lose control of our files and documents?

To the contrary, because of our indexing, bar-coding and searchable software you will have greater control of your documents.

We need our files, documents quickly so shouldn’t we keep them at our office?

We understand this question and it is a common misconception the reality is we can usually have your file at our front desk within minutes of a request if needed, we can fax, scan and send to you, you can send a runner or we can deliver very quickly. An added benefit is that in case you have a fire, flood or natural disaster you won’t loose your most valuable asset.

Why should I choose Admiral Records Management?

ARM has the track record of proven success; hospitals, medical offices, banks, law offices, and libraries have relied on Admiral to move sensitive materials easily in an organized manner with minimal intrusion to your company. Confidentially is our hallmark, ask us about our methods of privacy and chain of custody guarantee. Our technology is easy to use yet sophisticated, secure and it is totally scalable. Our team is customer focused and will ensure your satisfaction.

Isn’t having ARM deliver files expensive?

No, that is a common misconception. If you factor a runner or secretary retrieving your records, add in workers comp, taxes and gas. It makes good business sense to let ARM transfer your boxes.

Why not keep my boxes in a self storage unit?

First is cost savings which generally use the range of 40-50%. Second, is security, your records move are much safer in our records center offering protection against pests, flammables, and other hazardous conditions, and away from prying eyes. Third is because of our indexing/filling methods.

My records are a mess. Do I need to wait till I get them in order before engaging your services?

No, we have the know how to make this a simple process using our “boxless” office system, 20+ years of experience and easy to use bar coding software, we will index your file easily and quickly. You determine the level of detail you want and we will partner with you to organize your records for easy

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Toll Free (877) 816-5430
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